Highlighted Features. As an alternative, use a splitter to plug both a phone and a DSL modem into one wall jack. You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. Click the quick setup icon to configure the device's Internet access 4. If you have a landline phone and internet with Brightspeed, filters should have been included at the time of your order and will arrive in a separate package. Your line should be activatedno later than 7 p.m. on your start date. You will see it change when you are pairing a device to your WiFi network through WPS, as well as when the modem is updating its firmware. We recently moved and got Century Link internet service, with the C4000LG modem. If you did not receive filters, pleasechat with us. Use theBrightspeed Internet app or browse tohttp://connect.brightspeed.com,and follow the prompts to finish setup. If you still get a red light, you will need tochat with an agentto get further troubleshooting help. . Residential | Small Business| Enterprise| 2023 CenturyLink. Previous image. Use the new modem. Download the CenturyLink app to manage your account and network. You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. Works with these CenturyLink internet services: Note:Listed speeds reflect the maximum download speed the technology can deliver on CenturyLink services. If your service has already been activated, you might get a message earlier in the day. Features of the C4000XG. There are multiple versions of this router, each with unique specifications. This modem purchased from Amazon, however, is quite a novel piece of engineering and works quite well. Editorial Score. CenturyLink Install: How to setup your C4000 modem - YouTube Theutilities menugives you access to several additional tools to manage and test your modem. We had to replace one of the same models and no issues. After completing the syncing and setup process, the LED color will change to indicate the connection status: TheC4000BG/BZand LG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. What else can the USB port on my CenturyLink's provided Zyxel - Quora Continue to the Internet connection Setup. found on earlier modems. Use a DSL splitter to plug a phone and a modem into one wall jack. Have you ordered new internet service or a newAxon (Greenwave) C4000or Zyxel C4000series modem from CenturyLink, and are setting up the service yourself? Third party marks are the property of their respective owners. I was told by technicians (multiple) that the USB is for NAS, USB or other cool thin. Verified purchase: Yes. This router comes in multiple versions, each with different specifications. I told him yes and he told me it is complete trash and I'd . The particular jack you are using isn't hooked up or is faulty. We're here to help! On modems that have Secure WiFi, some advanced features in the modem settings will be disabled, including: Instead, you can easily access these same network controls through My CenturyLink or the app. For an optimal experience, we recommendupdating your browser. Climate Pledge Friendly. Make sure the power cord is fully and firmly plugged in on both ends: into the power port on the modem and into the wall outlet. While the C4000 initially boots up, it willblink bluewhile it is looking for the Brightspeed network. If you still cannot access the Internet, follow the steps in the next section to manually . No Ethernet port? Standards-based WiFi WPA3 security. Just follow the QuickConnect instructions when you get to step 4. If in doubt, you may want to wait until 7 p.m. to hook up your modem. C4000xg Bridge ModeThe Router / AP Mode page displays. Open a web Privacy Policy. 437 0 obj <]/Info 422 0 R/Encrypt 424 0 R/Filter/FlateDecode/W[1 3 1]/Index[423 26]/DecodeParms<>/Size 449/Prev 476649/Type/XRef>>stream Page 6 4. If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. In-home speeds may differ based on router setup, devices and other factors. The C4000 series modem/WiFi router comes in two models, each with different specifications.The one you use will depend on the type of internet service you have. To change your network name, go to the modem's wireless settings. Features of the C4000 (All versions) Secure WiFi compatible. Actiontec C1000A-D (removed) Actiontec C2000A-D (removed) Actiontec Q2000 (removed) D-Link DIR-850L (removed) Greenwave C4000LG. 3. Security for your home or business network and all connected devices, Up to 75% less lag time (latency) for gaming and video applications, Wireless 101 - Understanding how WiFi works. This indicates nothing is connected to the modem port. Option 2:Open a browser on your computer and go to http://connect.brightspeed.com(not"https"). I accessed the built-in web panel, and the modem indicated that it's connecting both to DSL and the internet, but I cannot access the internet at all. Fast and strong wifi signal. Solved: Orbi router to CenturyLink - NETGEAR Communities CenturyLink C4000 Modem Lights Guide - YouTube The C4000LG has the same specifications as theZyxel C4000LZ. What if all the lights on the modem are off? C4000 modem setup | Brightspeed Self-install modem with QuickConnect | Brightspeed Tried restarting and still having trouble? You can test this by plugging in another electrical device, and/or try another outlet. This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need tochatwith a service agent to get help. Next image. View the Axon / GreenwaveC4000 user guide(for models BG, LG and XG), View the Zyxel C4000user guide(for models BZ and LZ). STARTED! Residential | Small Business| Enterprise| 2023 CenturyLink. C4000LG CenturyLink Modem by GreenWave (Renewed) Themodem statusarea of the user interface allows you to view several options and check how your modem is running. Many ISPs like CenturyLink will either sell or rent you a modem/router combo box. Start by unpacking the box and identifying the modem, cables, and instruction card. TESTED CenturyLink Greenwave (C4000LG) DSL Modem WiFi Router + AC Power Cable $49.95. I'd keep the modem it if it worked for accessing the internet, just for a backup, but the only thing it seems to be useful for right now, is using it as tester to see if the DSL service is working or not. 5. For the best results, read the full instructions below before you begin. Do you have both internet and home phone service from Brightspeed? On or before the day your service is supposed to begin, your modem will come in the mail. Look for an email with your order confirmation details and an order status tracking link. See the detailed instructions and diagrams below. Compared to WiFi 5, it delivers: About Brightspeed |Careers |Newsroom |Legal |Privacy Notice |Tariffs|Customers with Disabilities|Site Map Just follow the QuickConnect instructions when you get to step 4. Have you ordered new internet service or a new, First, your modem will arrive in the mail on or before the date your service is scheduled to start. The red light indicates the modem isn't connecting to the Brightspeed network. These preset credentials cannot be retrieved, and your modem could become unusable without them. The CenturyLink network hasn't yet been connected at your address. I was wondering if there is a different method to the madness of bridging the C4000LG modems for doing the same thing? The tech fixed the problem, and the new modem was able to connect to the DSL service. It may be that only one of the jacks is hooked up to CenturyLink's network, or all of them may be active. In this video, we'll show you step-by-step how to install your C4000 Modem. Please note that a phone jack is required to set up CenturyLink internet service in your home. And don't worry if your computer is connected to the modem, you will be able to access this site even before your internet service is fully activated. The DSL cord from the modem to the jack shouldnothave a filter. Have you purchased a new Axon (Greenwave). Secure WiFi is available on leased modems with model numbers 1100, 3000 and 4000. Review our FAQs to learn more. 423 0 obj <> endobj It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. Unplug everything, wait a few minutes, and plug in again. How to Back Up Modem Settings | CenturyLink Below are some of the most common questions and issues that customers ask as they install a modem. Login to the modem via 192.168..1, the default login and password are you usually attached to the modem or the tech provides them. Instead, you can easily access these same network controls through My CenturyLink or the app. If the main LED or DSL status light on your C4000 exhibits different behavior, or indicates a problem based on the guides above, thenthere may be an issue with the network or with your equipment. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. If you're having connectivity issues, try waiting until after 7 p.m. to attempt setup. . Also, make sure you have entered the user name and password correctly. It should turnsolidBLUEonceit has connected. Once the status light ring on the front turns blue, the DSL light(s) should then turn green to indicate it's connected and ready to finish setting up. About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer But, it also offers two DSL ports. After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. We no longer support this browser. WiFi Protected Setup (WPS)is an easy way to connect devices to your WiFi network. If the DSL light remains red after checking the cords and trying all available jacks, you will need to, After plugging in your modem, it may take, After completing the setup steps in the app or through the QuickConnect site, check the color of the, If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. Network security types, explained. If you still get a red light, you will need to, Once the status light ring on the front turns blue, the DSL light(s) should turn green to indicate it's connected and ready to finish. All Rights Reserved. The DSL cord from the modem to the jack shouldnothave a filter. Once the light is green, you're connected to the internet and you can get online! Press question mark to learn the rest of the keyboard shortcuts. Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. This may happen for one of these reasons: The CenturyLink network hasn't yet been activated at your address. Thesingle status lightring on the front of the C4000 looks different from older modem models with separate lights for Internet, DSL, Ethernet, WiFi, etc. The Brightspeed network hasn't yet been connected at your address. Overall Performance: 85%. Service blocking. CenturyLink C4000LG DSL Router 4K Streaming SEALED in white Box Open Box. . Enter the user name and password provided by your ISP. Axon/Greenwave C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. Plugging in the power cord4. If you see awhite cordin your modem kit, it's a second Ethernet cable to be used in case you have additional devices that you would like to plug into the modem. C4000LG Modem Problem : r/centurylink - reddit C4000BG CenturyLink Bonded Line DSL Router - amazon.com Chat withcustomer serviceto get atechnician to install a whole-home filter on the line outside your home (there is an installation fee for this.) Advanced settingsgive you even more control over your modem's configuration. This model of router has 2.4 GHz and 5 GHz options for most wireless settings, with exceptions noted below. If you don't have a jack,chat with usto have one installed. TheC4000XGdoes not have a DSL port or light. If you have more than one phone jack in the house, connect the modem to a different one and try the setup process again. This C3000Z was a simple swap of devices; log into the new modem via lan connection and IP address. TheC4000BGandLG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. Your modem is connected to our network and the line is active. Manage networks (SSIDs) Modem security settings. Once it turns green, you can try pressing it again to connect. How to put a C4000LG modem in bridge mode? : r/centurylink - reddit They will put in credentials in the GUI for you. These lights will flash red and green while the modem is syncing. Wait until after 7 p.m. on the service start date to attempt setup. This means the network is not being detected by your modem. This can depend on the age of your home. Click Apply to finish the configuration. Related Items. But, if you don't want the app, no problem you can use a web browser on your computer to complete installation. 2017-04-24 02:55 PM. Greenwave C4000BG * C4000LG * C4000XG * Zyxel C4000LZ. Below are some of the most common questions and issues that customers ask as they install a modem. And don't worry if your computer is connected to the modem, you will be able to access this site even before your internet service is fully activated. Download the latest firmware for the C4000BG, Download the latest firmware for the C4000LG, Download the latest firmware for the C4000XG. Click Apply to finish the configuration. |Privacy preference center Next image. If you don't have a jack, chat with us to have one installed. Plug the phone cord into a filter and then into the wall jack. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Option 2 is probably the simplest and is a good choice. For full instructions on how to read the single status light on the C4000 modem, visit our detailed guide. Amazon.com: CENTURYLINK Greenwave C4000XG : Electronics Does Nest Wifi Work With CenturyLink? How To Setup Get The Best C4000lg Centurylink Modem - Real Reviewers Tested Modem Speed: 85%. Sentiment Score 9. You will only meet with utter futility. At this point, you are ready to activate your service! But, if you don't want the app, no problem you can use a web browser on your computer to complete installation. If you have theC4000BG or LG/LZmodelandyou have both landline phone service (notVOIP) and high-speed internet, you will need to install DSL filters on all of your phone cords. Find a central location in your house, avoiding closets or other closed-off areas to ensure that all devices in your home get a strong wireless signal from the router. That's okay. What the modem lights should look like, along with timing6. If the connection fails repeatedly,reboot your modem, then try again. Free shipping for many products! After a "forced" Windows 10 update (not upgrade), my three Windows 10 devices will not connect to the internet through my CenturyLink router, either through an ethernet connection or a wireless connection. Some setup apps complain about being connected to a dual / automatic band switching SSID but will successfully complete setup anyways and use the 2.5GHz section of the dual SSID. Follow the steps to complete the installation process using QuickConnect. 2023 Brightspeed. These are essential to make sure you get the best phone and internet connection. Enter the user name and password provided by your ISP. Find many great new & used options and get the best deals for CenturyLink Greenwave C4000LG DSL Modem Router at the best online prices at eBay! Single LED status light. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, Install your C4000 modem and activate internet service, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. 4. The red light indicates the modem isn't connecting to the CenturyLink network. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. Thats issue I cannot get connected to IP. While the C4000 initially boots up, it willblink bluewhile it is looking for the CenturyLink network. Plug the phone cord into a filter and then into the wall jack. I have the C4000LG modem. Try disconnecting the power, waiting a few minutes, and repeating setup. And I can't - Answered by a verified Network Technician . This means the network is not being detected by your modem. If you get a sync lite on the C400LG or the PC, that will tell you a speed and that the port/cable is working. The main screen will appear. Detailed steps are here: https://www . We suggest using the Brightspeed Internet app on your iOS or Android device to complete modem setup. Note: Speeds reflect the maximum download speed the technology can deliver Quantum Fiber service. These are essential to make sure you get the best phone and internet connection. If you see awhite cordin your modem kit, it's a second Ethernet cable to be used in case you have additional devices that you would like to plug into the modem. This model of router has 2.4 GHz and 5 GHz options for most wireless settings, with exceptions noted below.
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