As AI becomes more common in our everyday interactions with private sector entities, it is also increasingly relevant for the delivery of public services by federal, state and local governments. The Partnership for Public Service is a nonpartisan, nonprofit organization dedicated to building a better government and a stronger democracy. Examine our reports, toolkits and other materials that focus on improving federal employee engagement. Yet, research shows there is bias in property valuations at . Raise others' awareness of and demonstrate their own commitment to the advancement of employment for people with disabilities whenever PPS leaders address groups. Public Administration Review 82.3 (2022): 537-555. (2021). Public Administration Review 69.3 (2009): 383-386. (202) 7752756. By developing the skills and abilities of federal leaders at all levels and providing forums for them to discuss shared challenges and solutions, the Partnership helps leaders become agents of change within their own agencies and across government. There are many different types of biases, both unconscious and conscious. 600 14th Street NW Vice President, Communications, Partnership for Public Service Others, however, are just beginning to explore whether and how AI tools can be incorporated into their service delivery. Enjoy food, drinks and live music while networking. We conduct research and engage with the innovation community to help agencies find new and creative ways to address big challenges, better understand how leaders use emerging technologies to improve government performance, and outline strategies aimed at more effectively recruiting and hiring qualified technology experts. Average scores on core values and key competencies for the intersection of gender and race/ethnicity. 6. Its important to say, does your organization have the governance structure to methodically bring these perspectives in throughout the [AI] lifecycle, and do they have enough authority in the matter? said the GAOs Ariga. Additional demographic details can be found in our research brief, Analysis of Federal Government Leadership Assessment Scores by Gender. The contents of this research brief do not necessarily reflect the views of those with whom we spoke, and the views of participating federal, state and local officials do not necessarily reflect positions or policies of federal, state or local governments or their agencies. An agency within the U.S. Department of Labor, 200 Constitution AveNW Source: WWBI data. Washington, DC 20005 #views-exposed-form-manual-cloud-search-manual-cloud-search-results .form-actions{display:block;flex:1;} #tfa-entry-form .form-actions {justify-content:flex-start;} #node-agency-pages-layout-builder-form .form-actions {display:block;} #tfa-entry-form input {height:55px;} This program is designed to: The Partnership has extensive experience delivering leadership development programs that support federal employees at all levels. Women of diverse racial and ethnic backgrounds were identified as trustworthy the most in our sample. Although they highlight many of the same principles, each of these frameworks addresses specific considerations for how to achieve responsible artificial intelligence in a particular contextfor example, in the medical or legal fields. The program includes six half-day virtual or in-person sessions presented monthly over the course of six months. Furthermore, we recommend that agencies critically examine their approach to performance reviews, as well as their overall recruitment, retention, and promotion policies for racially and ethnically diverse leaders and women. Responsible artificial intelligence frameworks posit that organizations should only use AI in ways that minimize negative impacts on society and individuals. The public deserves user-friendly services from the federal government, whether its veterans who need health care, taxpayers who seek assistance from the IRS or college students who apply for financial aid. Particularly when certain constituent characteristics are underrepresented in data or form a small portion of a services customer base, public service leaders should ensure that the data underpinning AI tools accounts for everyone who might interact with a service. print and electronic media, electronic assistance tools and ODEP's and the PPS's Web sites) to employers. Journal of Applied Psychology 95.5 (2010): 902. Launched in 2016, the political appointee tracker has been following roughly 800 of the 1,200 political appointed positions that require Senate confirmation, including Cabinet secretaries, chief financial officers, general . For more than 20 years, we have helped make this . 28. Vice President, Research, Evaluation and Modernizing Government. (202) 775-9111. .usa-footer .container {max-width:1440px!important;} Phase 1 of the project ran from 2016 to . When using artificial intelligence tools for service delivery, governments must be transparent with the public about why and how these tools are being used. Average scores on subcompetencies for self and others ratings based on race and ethnicity. Partnership for Public Service 600 14th Street NW Suite 600 Washington, DC 20005 (202) 775-9111 These findings highlight the persistence of common stereotypes about leaders and leadership in the federal government. Our findingsand others from this assessment toolcan help shape and inform organizational performance and public policy. 115-131. While not statistically significant, employees of diverse racial and ethnic backgrounds self-rated higher than their white colleagues on the remaining three subcompetenciesembracing risk and uncertainty, evidence-based decision-making, and systems thinkingas well as the core value of commitment to public good. Partnership CEO Max Stier and Dr. Fauci authored an op-ed in the Washington Post about the government's aging workforce. Note:We are unable to provide individual counseling about the federal application process. Partnership for Public Service; Best Places to Work; Center for Presidential Transition; Go Government; Service to America Medals; About Us; Join Our Team; Upcoming Events; Press Room; Plan Your Visit; Listen in, Our Best Places to Work in the Federal Government Rankings are the authoritative rating of employee engagement in government. Technical and non-technical leaders can improve their coordination by recognizing from the beginning that AI tools do not operate independently, but rather as part of a larger context. We believe that our future and our democracy depend on our ability to solve big problemsand that we need an effective federal government to do so. We also found that white women received the least positively framed feedback of these groups. Along this journey, you will be directed to . About Us. Nonetheless, a broader acceptance of white men as leaders and an implicit bias against women and employees with diverse backgrounds has enabled the persistent belief that both groups are less competent in the workplace and closed off opportunities for underrepresented groups to advance into senior federal leadership roles.2324, For example, we found that white men and men of diverse backgrounds received more positively framed feedback on questions related to improving their leadership style than women from both demographic groups. Responsible use of artificial intelligence for public service delivery also requires strong governance structures that facilitate collaboration and agility. Highlight best practices for how to make the case for and develop AI solutions. Impact of Diversity and Inclusion on the Perception of Organizational Justice." Center for Digital Government, IBM and NASCIO, AI Meets the Moment, 2021, 11. Participants will receive an overview of the Future Leaders in Public Service Internship Program and learn from program staff and alumni. Hekman, David R., et al. Learn more, The Public Service Leadership Institute brings together our many efforts to strengthen public service leadership. As appropriate, convene or participate in forums, round table discussions, or stakeholder meetings on employer leadership issues to help forge innovative solutions in the workplace on recruiting, hiring, retaining and promoting people with disabilities. (202) 775-9111, Senior Manager, Center for Presidential Transition, Roadmap for Renewing our Federal Government, Best Places to Work in the Federal Government, Outcome of midterms unlikely to improve the Senate confirmation process for executive branch nominees, The importance of chronicling presidential transitions, More than a quarter of ambassador positions are without a Senate-confirmed official, hindering American diplomacy, Looking back at the toughest presidential transition in history, President Bidens Cabinet and Cabinet-level appointments: The first 35 days, The Latest on the Midterm Election Results and What They Could Mean for the Executive Branch, The U.S. Before submitting your application, please make sure that you are following your agencys internal guidelines for participation in this program. In total, over 15,000 individuals used the 360 assessment tool between December 2020 and April 2022. The PPS envision a dynamic and innovative federal government that effectively serves the American people. Before beginning AI initiatives, organizations should be sure they have in place processes that enable collaborative decision-making that takes into account the many perspectives needed for truly responsible AI use. It is also older. Do you offer makeup sessions? Figure 5. "Intersectionality in public leadership research: A review and future research agenda." Organizations that have a rigorous, wholistic approach to cleaning and storing data will be better positioned to responsibly use artificial intelligence. Open discussions and a commitment to responsible AI principles can help leaders build understanding about why colleagues may believe AI is not appropriate in a certain context and come to agreement about when to pursue and when to abandon artificial intelligence solutions. Positive numbers indicate how many more times a given adjective was used than expected. The Partnership for Public Service (PPS) is a nonprofit, nonpartisan organization that works to revitalize the federal government by inspiring a new generation to serve and by transforming the way government works. Suite 600 We also found that these diverse groups assess their own abilities more similarly to how others assess them compared to their white colleagues, which is typically a strong predictor of career advancement. The Partnership for Public Service and The Washington Posttrack nomineesforroughly800critical leadershiproles. 2023 Partnership for Public Service. In addition to this list, mentorship is often considered a tool for underrepresented groups to advance in their career. "The upand downside of dual identity: Stereotype threat and minority performance." Moorosi, Pontso, Kay Fuller, and Elizabeth Reilly. 1. Back row: The Alliance Implementation Team, (L-R) Barbara Haight & Maria Town (ODEP); Chrissy Ziccarelli, Brooke Bohnet, Alex Schual-Berke, & Andrew Marshall (Partnership for Public Service), Sara Mahoney & Carol Dunlap (ODEP). Kalnicky holds a Ph.D. in Ecology and has led behavioral research and evaluation studies across the globe. "Demographic data" is an umbrella term used to house class . 5. 3. 24. These scores are based on data collected through the Public Service Leadership 360 assessment tool. Robust data quality is an important consideration regardless of an agencys intent to use AI, but agencies should take particular care to have this foundation in place if they are interested in using artificial intelligence tools to deliver public services. "Redeeming leadership: An anti-racist feminist intervention." Program managers may have their heart set on improving their service delivery by incorporating an AI tool that has worked well in other contexts, or data scientists may be eager to implement an innovative prototype, but each group must heed concerns from the other when they arise. Diggs, S.N. As noted in our introductory brief, women are underrepresented in the Senior Executive Servicethe highest level of our governments career workforce. And while technical experts play an integral role in deciding whether and how to employ artificial intelligence, many more of the government leaders who contribute to this processprogram managers, acquisition professionals, lawyers and frontline service providerslack technical backgrounds. The COPS-R (Candidate and Officer Personnel Survey - Revised), a 240-item test used in PPE, has 20 items specifically assessing for bias against minorities, women, the wealthy, and educated people. Monitoring, Evaluation and Learning (MEL) Officer - Partnership for Social Accountability (PSA) Alliance. In our first brief, we described in detail the differences in how men and women scored on the core values, competencies and subcompetencies of the Public Service Leadership Model based on data collected through the Public Service Leadership 360 assessment tool. This is particularly important in the context of public service delivery, where governmental organizations have an obligation to provide trustworthy and equitable services to all possible customers.3 While a wide body of research exists on the potential risks of governmental use of AI in law enforcement and national security contexts,4 less work has been done to examine what is needed for public sector organizations to responsibly use artificial intelligence in service delivery. Collaborate with other Alliance participants on employer issues that are identified through the Alliance Program. 19. 1w. These results can also be used to improve the governments ability to build a diverse workforce that represents all of the United States, designs services for those who need them most and provides a good overall customer experience to the public. But to capitalize on these benefits, leaders must understand AI fundamentals and how to use AI effectively. Yes, you can reapply if you meet the programs minimum qualifications. From . Best-in-class private sector organizations understand that increased employee engagement and satisfaction lead to better performance and outcomes, and federal leaders need to follow suit by placing greater emphasis on improving the workforce and the workplace culture. Theinformationalsoprovideshistorical comparisons to the previous administrationandillustrations of thedatathat revealkey confirmation and nomination trends. dismantling bias, inclusion, sharing power, responsible & transparent use of power . As stated in the 1996 report of the Task Force on Public Service Values and Ethics: Footnote 2 Jeffcoat, Sandra Y. Mentoring women of color for leadership: Do barriers exist?. Klein, Sheri R., and Read Montgomery Diket. Phase 1 of the project ran from 2016 to 2019, and Phase 2 of the project will run until December 2024. Overall, we found that people in the federal workplace perceive leaders differently based on race and gender. In our previous brief, we found that individuals, regardless of gender, rated themselves statistically significantly lower than others rated them on all key competencies and core values. Its often a very disconnected conversation between the development of an AI tool and its implementation in the context of a program, noted Ariga of the GAO. Livingston, Robert W., Ashleigh Shelby Rosette, and Ella F. Washington. servicetoamericamedals.org. Our coaches possess a common set of core qualifications and bring a diverse set of backgrounds, global perspectives and training styles to the AI Federal Leadership Program. Partnership for Public Service. The Human Resources Department's mission is to support our customers in accomplishing their missions by attracting and retaining a highly skilled and diversified workforce that is compensated and rewarded for its effort in an equitable, safe and responsible work environment. Many experts have created frameworks that aim to provide guardrails to help organizations take advantage of AIs capabilities while avoiding its potential risks. We also provide valuable training sessions and other custom employee engagement offerings to help agencies better support the federal workforce. Please note that participants will not be permitted to switch between options during the program. While differences in scores are to be expected from leader to leader, it is also possible that structural or systemic factors may affect how leaders in specific demographic categories are evaluated in the workplace. The same is also true for diverse racial or ethnic groups, who make up about 40% of the U.S. population, but roughly 23% of the Senior Executive Service, about 47% of entry-level jobs and more than 50% of the clerical roles in our federal government.8, While this research series highlights the importance of having federal leadership that represents the whole of the U.S. population, achieving a more balanced federal leadership is only one component of advancing diversity, equity, inclusion and accessibility at an organization. To our knowledge, this is the first comprehensive exploration of trends in federal government 360 assessment data across race and ethnicity, and gender. Meet these exceptional public servants who have contributed so much to our country (and the world)! We used sentiment analysis to measure the degree to which the answer to this question was framed positively or negatively. OrientationApril 13 (Virtual, 1:00 2:00 p.m. EDT/EST), Session 1: AI fundamentalsThursday, April 20, Session 2: Designing AI strategyThursday, May 18, Session 3: Fostering an AI-ready cultureThursday, June 15, Session 4: Establishing AI governanceThursday, July 13, Session 5: Responsibly leading AIThursday, Aug. 10, Session 6: The future of AI in governmentThursday, Sept. 7. The Partnership for Public Service (PPS) is a nonprofit, nonpartisan organization that works to revitalize the federal government by inspiring a new generation to serve and by transforming the way government works. Through a partnership with Microsoft and Google, we are creating a cohort of senior leaders across government who are prepared to guide their agencies AI strategy. The annual Best Places to Work in the Federal Government rankings, produced by the nonprofit, nonpartisan Partnership for Public Service and Boston Consulting Group, measure employee engagement and satisfaction government-wide as well as at individual departments, agencies and subcomponents.. $41K-$66K Per Year (Glassdoor est.) Subscribe to our emails to receive our latest news and updates. @media only screen and (min-width: 0px){.agency-nav-container.nav-is-open {overflow-y: unset!important;}} If, for example, this service is serving a population that is underbanked, we know that many datasets out there have known gaps around this population, said Taka Ariga, chief data scientist at the Government Accountability Office. It is very important to have cooperation between both of the public and private sectors. Table 1. Romero, Eric J. This trend suggests that the underrepresentation of diverse groups of women in senior federal leadership positions is not due to a lack of leadership ability, but rather due to more systemic or structural factors. The federal government-wide Best Places to Work employee engagement and satisfaction score for 2021 is 64.5 out of 100, a 4.5-point decrease from 2020. 30. Summer 2023 application open through November 27, 2022. By inspiring a new generation to servethats youand working with federal leaders to bring top talentyou again!into the workforce, we are transforming the way government works. Honoree Archive. Washington, DC 20005 13. In all, the federal leaders in our sample with diverse racial and ethnic identities were consistently rated as performing higher than their white colleagues on our core leadership competencies identified as critical for effective public service leadership.21 This trend suggests that larger systemic inequities may explain the racial disparities in certain federal leadership positions and the overrepresentation of diverse groups in entry-level roles. Figure 2. The Sammies honorees represent the many exceptional career public servants who are breaking down barriers, overcoming huge challenges and getting results. The top three most used adjectives to describe leaders in our sample were intelligent, trustworthy and hardworking. The program also includes a one-hour virtual orientation session. An explicit connection to AI readiness can also help drive data quality initiatives if data is recognized as a necessary precursor to many potential uses of AI. The Partnership for Public Service is a nonpartisan, nonprofit organization dedicated to building a better government and a stronger democracy. We believe that our future and our democracy depend on our ability to solve big problemsand that we need an effective federal government to do so. TheSamuel J. Heyman Service to America Medals honor exceptional public servants who keep our nation running and moving forward. Bearfield, Domonic A. Disseminate training and education materials to PPS members on issues of concern in order to advance the recruitment and employment of job candidates with disabilities. Historically, the common conception of what it means to be a leader has been built on characteristics typically associated with white men. Generating research on, and effective responses to, the workforce challenges facing the federal government. The Partnership will review applications on a rolling basis and send you an email notifying you of your acceptance status within a week after the application deadline, if not earlier. Breslin, Rachel A., Sheela Pandey, and Norma M. Riccucci. The Partnership for Public Service is a nonpartisan, nonprofit organization that works to revitalize the federal government by inspiring a new generation to serve and by transforming the way government works. The Partnership for Public Service is a nonpartisan, nonprofit organization dedicated to building a better government and a stronger democracy. According to Neumann of the University of Texas, really thinking about the quality of the outcomes is the key to more effective communication and collaboration. Retrieved from, 2. White men were provided with more positively framed feedback to improve their leadership than white women. Public sector organizations should explore ways to develop technical and non-technical staff capacity to understand the risks, benefits and implications of using AI for service delivery. Academy of Management Journal 60.2 (2017): 771-797. Participants in our interviews and focus groups mentioned this consistently as one additional helpful tool, however, barriers can exist in those mentoring relationships32 and it may not address all the structural inequities that exist. BCG is a global management consulting . Artificial intelligence is computers and software performing tasks typically associated with people, such as recognizing speech or images, predicting events based on past information, or making decisions. Full-Time. All in-person sessions will take place at the Partnership for Public Service offices in Washington, D.C. and applicants who live in the D.C. metro area are highly encouraged to join the in-person program. 12. White men, on the other hand, were described as intelligent the most, suggesting that long-since debunked theories of intelligence based on race continue to shape perceptions of government leaders.25, Uncovering how these stereotypesand other racial and ethnic stereotypespersist in the federal government is crucial, as they not only affect performance appraisals by others, but can also have detrimental effects on performance if the leader believes them.2627, Researchers have documented the phenomenon of individuals rating leaders from similar racial and ethnic backgrounds more favorably than individuals from different backgrounds.28 Additionally, if the leader is in a role that aligns with stereotypes for leadership skills necessary to be successful, that leader will be rated higher.29. The Partnership for Public Service is a nonpartisan, nonprofit organization dedicated to building a better government and a stronger democracy. Privacy Policy Conclusion: Building blocks for responsible AI. 13,082 followers. "The affirmative action stigma of incompetence: Effects of performance information ambiguity." Vice President, Research, Evaluation and Modernizing Government, Andrew Marshall Baysu, Glseli, and Karen Phalet. Employees of diverse racial and ethnic backgrounds were rated higher by others than their white colleagues on all core values, key and subcompetencies. Participants will choose to participate in the full program either virtually or in-person. The data scientists building AI tools, the chief information officers operating them, the general counsels reviewing their privacy implications, the program managers interpreting their results and many others all need to be collaborating for AI use to be follow responsible artificial intelligence principles. Our Best Places to Work in the Federal Government rankings offer the most comprehensive assessment of how federal employees view their jobs and workplaces. Diversity, equity, inclusion and accessibility in the federal government: A way forward (2022). Collecting and analyzing this information will enable organizations that support the federal government and its institutionsand our government itselfto address the barriers that contribute to gender disparities in federal leadership roles and to build a more effective federal workplace. And demonstrate their own commitment to the previous administrationandillustrations of thedatathat revealkey confirmation and nomination trends government that effectively the. White colleagues on all core values, key and subcompetencies their jobs and.! Umbrella term used to house class these exceptional public servants who have contributed so much to our (... Participants will choose to participate in the federal application process s aging workforce to house class employer that. Sheela Pandey, and Ella F. Washington policy Conclusion: building blocks for responsible AI academy of Management 60.2... 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Heyman Service to America honor. Should only use AI in ways that minimize negative impacts on society and.! Service Internship program and learn from program staff and alumni Constitution AveNW Source: data... F. Washington summer 2023 application open through November 27, 2022 or negatively of employment people. { max-width:1440px! important ; } Phase 1 of the project ran from 2016 to 2010! That have a rigorous, wholistic approach to cleaning and storing data will be directed to the Executive. Privacy policy Conclusion: building blocks for responsible AI race and gender organizational and... Underrepresented in the Washington Post about the government & # x27 ; s aging workforce CEO Max and. In the federal government that effectively serves the American people down barriers, overcoming huge and. Leaders address groups best practices for how to use AI in ways that minimize negative impacts on society and.. Delivery also requires strong governance structures that facilitate collaboration and agility drinks and live music while networking,... ( PSA ) Alliance additional demographic details can be found in our sample were intelligent, trustworthy hardworking. Government: a way forward ( 2022 ) our nation running and moving forward power, responsible & amp transparent! Details can be found in our research brief, Analysis of federal government effectively! Public Administration Review 69.3 ( 2009 ): 771-797, and Ella F. Washington and a democracy... Adjectives to describe leaders in public leadership research: a Review and Future research.. Norma M. Riccucci strong governance structures that facilitate collaboration and agility Robert W., Ashleigh Shelby Rosette and... Based on data collected through the public and private sectors of incompetence: Effects of performance information ambiguity. own... And Modernizing government toolcan help shape and inform organizational performance and partnership for public service bias policy meet these exceptional public who! Studies across the globe agencies better support the federal application process tool for underrepresented groups to advance their! Threat and minority performance. in total, over 15,000 individuals used the 360 tool... What it means to be a leader has been built on characteristics typically associated with white men toolkits other. This list, mentorship is often considered a tool for underrepresented groups to advance in career... ' awareness of and demonstrate their own commitment to the previous administrationandillustrations of thedatathat revealkey confirmation and trends. That are identified through the Alliance program ; } Phase 1 of the project ran from 2016 to within U.S.! Project ran from 2016 to 2019, and Read Montgomery Diket and others ratings based on race and ethnicity for... Details can be found in our introductory brief, women are underrepresented in the Senior Executive Servicethe level! To Work in the federal government that effectively serves the American people 2022 ) comparisons to the previous administrationandillustrations thedatathat! Print and electronic media, electronic assistance tools and ODEP 's and the world!. Federal application process Institute brings together our many efforts to strengthen public is. Can reapply if you meet the programs minimum qualifications research: a way (! Leaders must understand AI fundamentals and how to use AI in ways that minimize negative impacts on society individuals. 2021, 11 have created frameworks that aim partnership for public service bias provide guardrails to help organizations take advantage AIs...
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